Shumaar is a Pakistan-based ticketing platform that allows organizers to create and manage events while offering consumers an easy way to purchase tickets for shows and events. We also provide event analytics and live show promotions.
To create an account, click on the "Sign Up" button on the homepage, fill in your details, and verify your email. Once verified, you can start purchasing tickets or organizing events.
Simply browse the events listed on the platform, select the one you wish to attend, choose your ticket type, and complete the payment using our integrated payment gateway, XPay.
Shumaar offers tickets for concerts, theatre performances, festivals, sports events, and other live shows.
View our Contact Us page for more information.
All sales are final, and tickets cannot be changed or cancelled unless the event is cancelled or rescheduled by the organizer. Please refer to our Return Policy for more details.
If an event is cancelled, you will receive a full refund within [5-10] business days. For rescheduled events, your ticket will remain valid for the new date. If the organizer allows refunds for rescheduled events, you'll be notified.
Once your purchase is confirmed, you will receive an email with your e-ticket. You can also access it in the "My Tickets" section of your Shumaar account.
Some events may allow ticket transfers. Please check the event details for specific policies or contact the organizer for more information.
If the event is eligible for a refund, you can request it through the "My Tickets" section or by contacting our support team.
Shumaar accepts payments via credit cards, debit cards, and . For more information on payment options, visit the Payment Methods section.
To create an event, sign up as an organizer, navigate to the "Create Event" section, fill in the event details, set ticket prices, and publish. Your event will be listed for users to purchase tickets.
Payments from ticket sales are transferred to your designated bank account after the event concludes, subject to our payment terms and conditions.
Yes, Shumaar provides event organizers with detailed analytics on ticket sales, attendee demographics, and other insights to help plan future events.
Yes, organizers have the flexibility to define their own return and refund policies, which must be clearly stated on the event page.
Shumaar offers promotional tools such as targeted marketing, social media integrations, and email campaigns to help you reach a wider audience.
If you haven't received your ticket after purchase, check your spam/junk folder. If it's still missing, contact our support team for assistance.
Shumaar encrypts all personal and payment data using industry-standard security protocols. We do not share your data with third parties except for event organizers (under specific terms). You can review our Privacy Policy for more details.
You can request changes or updates to your personal data through the account settings or by contacting our support team.
If you're experiencing technical difficulties, try clearing your browser cache, using a different browser, or restarting your device. If the issue persists, contact our technical support team for assistance.
You can reach Shumaar customer support via email at product@shumaar.co, or phone at +92 306 5607569, or use the live chat option available on our website.
